Privacy Notice

Privacy Notice Privacy Notice Introduction This Privacy Notice explains how ALTEREGO AGENT LTD collects, uses, stores, shares, and protects personal data when you visit Playboyvilla at https://playboyvilla.hu, place an order, contact us, or otherwise interact with us. ALTEREGO AGENT LTD is the data controller for the purposes of applicable data protection law, including UK GDPR and the Data Protection Act 2018. Data Controller Details Company Name: ALTEREGO AGENT LTD Registered Address: United Kingdom 128 City Road, London, EC1V 2NX Company Registration Number: 16995431 Tax ID: Not registered (yet) Representative / Contact Person: Email: info@Playboyvilla.hu The Personal Data We Collect Depending on how you use the site, we may collect and process the following categories of personal data: identity data, such as your name contact data, such as billing address, delivery address, email address, and phone number order data, such as items purchased, order value, order history, and refund history payment-related data, such as payment status, payment method type, transaction references, and fraud-prevention signals from PayPal communications data, such as messages you send to us by email, forms, chat, or phone technical data, such as IP address, browser type, device identifiers, operating system, referring URLs, time zone, and usage logs usage data, such as pages viewed, actions taken on the site, session behaviour, and website interaction data marketing preference data, such as consent choices and opt-in or opt-out status We do not intentionally collect more personal data than reasonably necessary for the purposes set out in this Notice. How We Collect Your Data We collect personal data: directly from you when you place an order, complete a form, create an account, subscribe, or contact us automatically through cookies, server logs, pixels, and similar technologies when you browse the site from payment processors, fraud-prevention tools, delivery providers, analytics providers, and technical service providers where relevant from public or legal sources where necessary for compliance, fraud prevention, or dispute handling Why We Use Your Data and Our Legal Bases We process your personal data for the following purposes and legal bases: a) To perform our contract with you This includes processing orders, taking payment, arranging shipping, providing customer support, managing returns and refunds, and communicating about your purchase. b) To comply with legal obligations This includes accounting, tax, consumer protection, record-keeping, product safety, fraud reporting, and cooperation with HMRC or other competent authorities where required by law. c) For our legitimate interests This includes operating and improving the site, website security, fraud prevention, abuse prevention, internal administration, analytics, customer service management, legal defence, and business continuity, provided such interests are not overridden by your rights. d) Based on your consent This includes marketing communications where consent is required, optional analytics or advertising cookies where consent is required, and other optional processing activities you expressly agree to. You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing carried out before withdrawal. Payments, Logistics, and Service Providers To run our business and fulfil orders, we may share relevant personal data with: PayPal for payment processing, fraud screening, chargeback handling, and transaction management Aliexpress Logistic for order fulfilment, shipping, tracking, and delivery Dotroll.com for website hosting, storage, security, and technical operations professional advisers, insurers, auditors, and legal or compliance service providers where necessary analytics, customer communication, support, and operational software providers where necessary for business operation We require service providers to process personal data only as necessary for authorised purposes and subject to appropriate safeguards. Marketing Communications If you opt in, or where otherwise permitted by law, we may send you updates about products, offers, service messages, or related communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us at info@Playboyvilla.hu. We will still send non-marketing service messages where necessary, such as order confirmations, dispatch notices, safety communications, refund updates, or legal notices. Cookies and Similar Technologies We use cookies and similar technologies to operate the website, remember preferences, improve performance, analyse traffic, protect security, and support checkout functionality. Where consent is legally required, non-essential cookies or similar technologies will only be used after you provide valid consent. You can manage your cookie preferences through our cookie tools or browser settings, subject to technical limitations. International Transfers Because we may use international providers and ship globally, your personal data may be processed outside the UK or your home jurisdiction. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms recognised under UK GDPR and the Data Protection Act 2018. Data Retention We retain personal data only for as long as reasonably necessary for the purposes described in this Notice, including legal, tax, accounting, dispute-resolution, fraud-prevention, and operational requirements. As a general rule, order, payment, and related compliance records may be retained for 6 years, unless a longer or shorter period is required or permitted by law. When data is no longer needed, we will delete, anonymise, or securely archive it in accordance with applicable law and operational necessity. Data Security We use reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access. No system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any account credentials and for notifying us promptly if you suspect unauthorised access. Your Rights Subject to applicable law, you may have the right to: request access to your personal data request correction of inaccurate or incomplete data request erasure of your personal data request restriction of processing object to certain processing activities withdraw consent where processing is based on consent request portability of certain data lodge a complaint with a supervisory authority If you wish to exercise any of these rights, please contact info@Playboyvilla.hu or info@Playboyvilla.hu. Complaints If you believe your data protection rights have been infringed, you may contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with: Information Commissioner's Office (ICO) https://www.ico.org.uk Children Our site is not intended for children below 18 or any higher minimum age required by applicable law for entering into transactions or providing valid consent in relation to online services. Third-Party Websites Our website may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. You should review their privacy notices separately. Changes to This Privacy Notice We may update this Privacy Notice from time to time to reflect legal, technical, or operational changes. The latest version will be made available on our website at https://playboyvilla.hu/legal.php?doc=gdpr. Contact Us If you have questions about this Privacy Notice or how your data is handled, contact: ALTEREGO AGENT LTD United Kingdom 128 City Road, London, EC1V 2NX Email: info@Playboyvilla.hu Alternative contact: info@Playboyvilla.hu Privacy URL: https://playboyvilla.hu/legal.php?doc=gdpr